Custom Portals & Web Applications for Prophet 21
Make it easier for customers, suppliers, and employees to work with your business.
Does a simple request turn into an email chain? Do employees copy information between spreadsheets and P21? Are customers waiting for someone to look up an order, check inventory, or process a repeat purchase?
Those extra steps cost time, delay service, and create opportunities for mistakes.
MindHARBOR builds custom web portals and applications that connect with Prophet 21 and other business systems. These bolt-on solutions give people a focused way to find information, submit requests, and complete work.
Fix frustrating processes. Build the tools you need. Bridge your systems.
Custom portals built around your operation
A portal can do much more than display information. It can guide a process—from an initial request through validation, approval, and the next system handoff.
We define the information users need, the actions they can take, and the rules that govern each step. Your portal can incorporate your branding, customer requirements, and workflows, with connections designed around the interfaces available in your environment.
What could your portal help people do?
Customer ordering & self-service
Make routine interactions easier for customers and reduce the requests your staff handles manually.
Projects can include customer-specific order guides, repeat ordering, part-number cross-references, order status, shipment information, and access to approved documents.
VMI / CMI & inventory replenishment
Give customers and sales representatives practical tools for checking stock and requesting replenishment.
Custom workflows can support customer locations, stocking lists, barcode or QR-code scanning, mobile entry, and connected point-of-use devices.
Supplier information & purchasing
Replace scattered files and email exchanges with a more organized process.
Portals can support supplier data submissions, price files, contract information, purchase order acknowledgments, and supporting documents—with validation and review steps before approved information moves downstream.
Sales, pricing & account management
Help sales teams work with the information and tools they need without assembling everything by hand.
Examples include customer pricing review, contract management, sales order repricing, commission information, and scheduled customer price-change notifications.
Order approvals & exception handling
Bring requests that need a decision into a defined workflow.
An order approval portal can organize orders by dollar thresholds or other agreed criteria, route them to authorized reviewers, and record who approved each order and when.
Other workflows can help employees review incomplete information, pricing exceptions, or requests that fall outside standard rules.
Internal operations, kits & assemblies
Build a focused workspace for tasks that don’t fit neatly into existing screens.
Projects can support production scheduling, component selection, packing steps, inventory allocation, transfers, and coordination between teams.
Product information & documents
Bring product data and supporting resources together for the people who need them.
Examples include custom PIM tools, supplier content management, document links, specifications, images, and customer-facing product information.
Connect the portal to the work behind it
A useful interface depends on reliable information and clear system handoffs.
We can connect custom portals with P21, supplier systems, eCommerce, CRM, shipping applications, custom databases, and other approved sources.
Depending on the project, that can include:
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Reading and displaying authorized information.
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Validating submitted data before processing.
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Sending approved transactions through available interfaces.
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Routing exceptions for employee review.
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Providing notifications and status updates.
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Logging activity and identifying failed exchanges.
We assess connection methods, refresh timing, permissions, and transaction handling as part of the design.
Built for the people using it
Customers, suppliers, warehouse employees, sales representatives, and managers have different needs.
We design around their tasks, including appropriate access controls, clear prompts, useful filters, supporting detail, and layouts suited to the devices they use.
Where appropriate, a portal can also include custom AI assistance for exploring approved information or reviewing inputs—with human approval retained for actions that require it.
Explore Custom AI Chat for Prophet 21
Custom doesn’t mean starting from scratch
We draw on years of applications, integrations, and reusable tools to give projects a head start, then adapt the work to your operation.
You may need a focused approval tool, a customer ordering portal, or a broader application connecting several workflows. We start with the problem and build toward the result that matters.
Our approach is ERP agnostic. A portal can serve a P21 operation while also connecting other systems, acquired businesses, or separate divisions where appropriate.
Still using P21 Portal Designer / DynaChange Portals?
Our custom bolt-on portals are separate applications connected to your business systems. Epicor’s Portal Designer / DynaChange Portals is a different tool used for views and inquiries within the P21 environment.
If your team depends on Portal Designer, we can help assess those existing views and plan replacement options as the tool is phased out or your environment changes.
Useful starting points include sales summaries, aged trial balances, inventory inquiries, open purchase orders, unconfirmed pick tickets, and production order views.
We review who uses each view, what information it provides, and what action follows. Then we can assess whether a custom portal, report, dashboard, or another supported tool is the best fit.
The goal is to preserve the functions your team relies on and improve the process around them.
What process would be easier with its own portal?
Tell us who needs access, what they do today, and where delays, duplicate entry, or missing information cost your business time or money.
We’d be happy to connect you with our development team for a free introductory discussion about what we could build or improve together.
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