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Customer Support Desk

Happy New Year!!   

 

This info has been in the news recently:

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Epicor Prophet 21 & Kinetic On-Prem End-of-Life: What It Means and How We Help

​SSRS End-of-Life for Epicor Prophet 21: What P21 Teams Need to Know

​​SSRS End-of-Life Help Guidance, Options, and Next Steps for ERP Reporting Teams

 

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Please fill out a support ticket.

 

  • Please note that we respond to Support Tickets during standard business hours (eastern time).
     

  • All issues reported in a live/production environment are consider highest priority, an internal ticket is generated, assigned and will be addressed within 24-48hrs.

 

  • All issues reported in a test/stage environment are considered a lower priority, an internal ticket is generated, assigned and then scheduled.
     

  • You will be notified as we process & schedule your request.    Thank You!

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Thanks for submitting your support request!​You will be notified as we process and schedule your request. 

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