Prophet 21 eCommerce Integrations & Custom APIs
Online orders should grow sales—not your team’s workload.
Does your team re-enter website orders into P21? Correct pricing differences? Update product information in multiple places? Chase orders that never reached fulfillment?
A storefront can make buying easier for customers while leaving employees with more work behind the scenes.
MindHARBOR connects Prophet 21 with eCommerce platforms, marketplaces, and customer purchasing systems—helping information move through the business with fewer manual handoffs.
Connect the storefront. Simplify the process. Support the sale.
Connect the information customers depend on
We build integrations around your ordering process and the capabilities of the systems involved.
Projects can include:
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Customer accounts and item cross-references.
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Product descriptions, specifications, and catalog content.
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Customer-specific pricing and contract information.
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Inventory availability by the agreed locations and rules.
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Order submission, validation, and acknowledgment.
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Order status, shipment details, and tracking.
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Exception notifications and reconciliation.
We define which system owns each type of information, when updates occur, and how employees handle failed or incomplete exchanges.
Work with the platform that fits your business
Our experience includes integration work involving BigCommerce, Adobe Commerce / Magento, OroCommerce, Amazon, eBay, and custom applications.
We can also assess other platforms, including Shopify and WooCommerce, based on their available interfaces and your requirements.
Already invested in a storefront? We can review how to improve its connection to P21 before you decide whether to replace it.
APIs & middleware built around the workflow
We use available Epicor APIs, custom services, and middleware where appropriate.
The approach depends on your P21 version, hosting arrangement, permissions, transaction requirements, and the interfaces provided by the commerce platform.
A reliable connection needs more than an initial data exchange. We also plan validation, logging, retries where appropriate, and a clear way for employees to resolve exceptions.
Need to connect more than your storefront? We also build custom APIs and integrations for supplier systems, CRM, warehouse applications, shipping, and other business tools.
Explore Prophet 21 API Development & Systems Integrations →
Customer procurement & punchout integration
Large customers may require purchasing through their own procurement systems.
We help assess cXML punchout and related integrations, including customer identification, catalog access, pricing, cart transfer, and the subsequent order workflow.
The project is designed around the customer’s purchasing requirements and the systems involved.
Fix an integration that isn’t delivering
Missing orders, stale inventory, mismatched prices, and repeated corrections can undermine the value of online selling.
We can investigate existing integrations, identify failure points, and work alongside your internal team, platform provider, and other developers to assess practical repairs.
Bring us the connection that keeps creating work.
Need a simpler customer ordering option?
Some businesses need repeat ordering, customer shopping lists, or account-based purchasing without a larger storefront project.
We build custom portals connected to P21 around those requirements, including customer-specific items, pricing rules, and review steps.
Explore Order Entry & Customer Shopping Lists
Explore Custom Portals & Web Applications
Planning an ERP or storefront change?
Moving to SaaS, changing commerce platforms, or acquiring another business can affect the connections your customers rely on.
We help review data access, APIs, product information, pricing, order flows, and custom tools before the transition.
The goal is to include those dependencies in the plan and test the important workflows before go-live.
Not using Prophet 21?
Our integration and custom development services extend to other ERPs and business systems.
Tell us what platforms you use, what needs to connect, and where employees are filling the gaps manually.
Where does online selling become extra work?
Tell us where orders, pricing, inventory, or product information get stuck—and what those problems cost your team.
We’d be happy to connect you with our development team for a free introductory discussion.