Prophet 21 VMI, CMI & Customer Replenishment Solutions

Keep customers stocked without adding more manual work.

Empty bins can interrupt a customer’s operation. Excess stock ties up money. Handwritten counts, emailed requests, and repeated order entry make replenishment harder to manage.

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MindHARBOR builds custom Vendor Managed Inventory (VMI), Customer Managed Inventory (CMI), and ordering solutions connected to Prophet 21.

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We help bring the process together—from identifying what a customer needs to reviewing and processing the replenishment request.

Make ordering easier. Reduce repetitive work. Strengthen customer service.

 

 

 

 

 

 

 

 

 

Built around your customers and your operation

Your inventory program may serve a customer stockroom, manufacturing floor, jobsite, service vehicle, vending machine, or several locations.

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We design around who checks the inventory, how replenishment is requested, and what needs to happen inside P21.

 

Custom projects can include:

• Customer-specific stocking lists and item references.

• Bin, shelf, and location identification.

• Mobile counting and quantity entry.

• Barcode and QR-code scanning.

• Customer self-service ordering.

• Replenishment rules and approval steps.

• Order creation through available P21 interfaces.

• Notifications, reporting, and exception review.

 

Custom Solutions. Not Products. We build around your program and can assess improvements to tools you already use.

 

Award-winning replenishment development

Our JIS Express project for Jergens Industrial Supply connected point-of-use IoT replenishment buttons with Prophet 21 ordering.

The project received recognition through the MDM Digital Innovator Awards, Manufacturing Leadership Awards, and Epicor Customer Excellence Awards.

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That experience also informs custom ordering approaches using virtual buttons, mobile forms, and scanning workflows—giving customers options beyond dedicated button hardware.

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Give people an easier way to request supplies

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Vendor-managed inventory

Provide your team with tools to review stock at customer locations, capture replenishment needs, and prepare the appropriate activity for P21.

 

Customer-managed inventory

Let authorized customer employees count stock or request supplies through a focused interface, with the item lists and controls appropriate to their location.

 

Custom ordering & resupply

Build repeat-ordering tools around the way customers buy: stocking lists, scan-to-order workflows, virtual reorder buttons, or mobile supply-request forms.

 

A replenishment program should make your business easier to work with—and help your team support it efficiently.

 

Keep working when connectivity drops

Customer facilities and stockrooms don’t always have reliable Wi-Fi or cellular service.

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MindHARBOR has developed an offline enhancement for our custom VMI/CMI application. Users can prepare the required information while connected, complete supported order-entry activities offline, and retain applicable unsubmitted work locally until they reconnect.

 

The offline workflow

1. Connect and log in while internet access is available.

2. Prepare and synchronize the information needed for the site visit.

3. Continue supported work offline, including scanning and quantity entry where configured.

4. Retain unsubmitted orders on the device.

5. Reconnect and complete processing through the connected workflow.

 

Offline information reflects the last synchronization. Supported devices, available functions, validation, and submission rules are defined for the implementation.

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Improve performance on slow connections

The enhancement also supports more efficient synchronization and smaller data transfers where practical.

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That can help reduce waiting during site visits and improve responsiveness when connectivity is limited.

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We assess the application, data volume, devices, and working conditions to identify where performance improvements will make the biggest difference.

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Connect vending and point-of-use inventory

We also help connect inventory dispensing and vending systems with P21.

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Depending on the equipment and available interfaces, workflows can capture usage, associate activity with a customer or location, and support replenishment and transaction processing.

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Examples include integration work involving AutoCrib and Vend Nation.

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Explore P21 Integrations & Custom APIs

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Turn replenishment information into action

Custom rules can help determine what happens after a count or request.

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Projects may include minimum and maximum stocking levels, reorder thresholds, scheduled resupply, order review, transfer requirements, and notifications for exceptions.

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We define those rules with your team so automation supports the customer agreement and your operational controls.

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Already have a VMI or CMI program?

You may need improvements rather than a replacement.

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We can assess existing applications and connections for mobile usability, offline capability, scanning, synchronization, customer onboarding, replenishment rules, and reporting.

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MindHARBOR has served distributors and manufacturers since 2000, with Prophet 21 project experience since 2007. Our approach can also extend to other ERPs and connected business systems.

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Where does your replenishment process get frustrating or expensive?

Are employees re-entering counts? Are customers running out before requests arrive? Does poor connectivity slow down site visits?

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Tell us what happens today and what you want to improve. We’d be happy to connect you with our development team for a free introductory discussion.

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Back to Prophet 21 Services | Custom Portals & Applications | Explore Solutions

 

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Custom Solutions. Not Products.