Application Development  |  Big Data Analytics  |  ERP Integrations

 

 

 

 

 

 

 

 

Epicor Prophet 21® system user support, administration and training services:

We have the resources to provide expert level support/training and consulting in ANY of the baseline functional areas in P21, we've listed a few popular areas below.


View our: Prophet 21 ERP Custom Development Services Here


We offer services for complete end-to-end software support: 

  • System Reviews & Tune-ups.

  • Database backup and restore.

  • Inventory Reporting / Forecasting .

  • Financial Reporting / Balancing.

  • Process Development.

  • Training/Super-user Support & Managed Services.

  • Monthly Maintenance / version upgrades.

  • Pricing library consulting/training (Sales Pricing Optimization, is a specialty area).

  • Pricing Service - (data clean-up , update and build items from any vendor pricing file format).

  • Crystal® reports design, maintenance and customization.

  • Crystal® forms modifications.

  • Portal development and Dynachange® screen changes.

  • Data Conversion.


Please contact us for more information today!

 

Start the year off right with a Prophet 21® System review and Tune-up
(Choose from the 3 service packages that best fit your level of P21® ERP system review requirements).

 

Express Tune-Up ( 3 hours )

  • Comprehensive review of P21® system settings to ensure optimum settings and performance for all P21® modules you use.

  • Including but not limited to:Accounting, Inventory, Light Manufacturing, Production Orders, Purchasing, Sales, Secondary Processing, System Administration, and WWMS.

  • Rebuild Inventory Quantities and review transactions causing any inventory discrepancies.

  • Fiscal Year Maintenance review.

  • Demand Year Maintenance Review

  

Standard Tune-Up ( 6-8 hours ) Includes all services from the Express – 3 hour service package and:

  • SQL Transaction Log review and maintenance.

  • P21® baseline reporting recommendations and optimization.

  • Learn which P21® reports to run and with what parameter set to ensure you have your Accounting, Inventory, Purchasing,
         Sales, System Administration and WWMS reporting accurate for 2017.

  • Learn how to balance / tie out various reports in the system to ensure accuracy in your P21® data.

Optimum Tune-Up ( 10-12 hours ) Includes all services from the Standard – 6 hour service package and:

  • Advanced troubleshooting for imbalances in Accounting and Inventory Reports.

  • Inventory Value Calculation and Reporting.

  • Advanced Demand Forecasting review and training.

  • Replenishment methods review and training.

  • Training on Financial Statement creation.

  • SQL Database maintenance including transaction log, indexing and data purging.

  • Setup and Create 1099’s from P21® for IRS reporting.

 

These services will be led by: Vadim Goldman whom joined us fulltime in October as our ERP Business Analyst and Support Services Manager to help our clients get more out of their Prophet 21 ERP systems. Prior to joining MindHARBOR Vadim spent 16 years working at Epicor as the Team Lead of the Epicor - P21® Software Support team. He's highly experienced in helping customers with P21® System support and administration.  He also worked as the ERP Systems Administrator for a Wholesale Distributor running their business on Epicor – P21® for a year, bringing us (and our clients) 17 more years of technical system user experience.  

 

Contact him to schedule your P21 System Tune-up today!

 

Visit our: Prophet 21 ERP Custom Development Services Here

 

We have been honored to serve over 140 Prophet21 ® system users in the past 10 years:  Read what some of our (very kind) clients have to say about working with us!